Frequently asked questions

WHAT ARE EYELASH EXTENSIONS?

Eyelash Extensions give your natural eyelashes a longer, more voluminous look by applying synthetic eyelashes to your natural ones. Depending on the look you want, up to 5 synthetic strands can be applied to each natural eyelash. With the right application techniques, lash extensions look and feel completely natural.

HOW LONG WILL MY EXTENSIONS LAST, AND WHEN SHOULD I GET A TOUCH UP?

When applied correctly, eyelash extensions will last the duration of the natural growth cycle of your eyelashes -- typically 2-4 weeks. Depending on your activity and day-to-day routine, you should get a touch up every 2-3 weeks.

WILL GETTING EXTENSIONS DAMAGE MY NATURAL LASHES?

Lash Extensions will never damage your natural lashes if applied properly. Our technicians are also trained to immaculate hygiene standards, taking utmost care in applying proper and advanced safety procedures.

SHOULD I DO ANYTHING BEFORE MY APPOINTMENT?

Arrive to your appointment without eye makeup on -- including moisturizers. If unable, please arrive early to allow time for cleansing. Makeup remover will be provided.

  • We recommend wearing glasses to your appointment. If you wear contact lenses, bring a case for storage during your procedure.

WHAT'S THE BEST WAY TO MAINTAIN MY LASH EXTENSIONS?

Avoid moisture on your extensions for at least 24 hours (water, steam, and sweat).

  • When applying makeup, use oil-free makeup or products compatible with eyelash extensions. Do not wear waterproof mascara or eyeliner.

  • Cleanse your lashes daily.

  • Do not rub your eyes excessively or tug on your lashes.

  • Do not use mechanical or heated eyelash curlers.

CAN I WEAR MASCARA?

Yes! Although most clients don’t feel the need, you can find mascara specially designed to work with eyelash extensions. However, please avoid waterproof mascara and eye makeup.

CAN I REMOVE MY EXTENSIONS?

Attempting to remove your extensions without the right tools and techniques runs the risk of damaging your natural lashes. We recommend returning to your salon to have your lashes removed.

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